Shipping, Return & Exchanges
Travelmate Deluxe & Deluxe Cruizer Support
Methods of Ordering
Online Secured Ordering:
We use the latest technology in credit card protection and encryption. If you feel more comfortable doing so, you may place your order by telephone. Read the sections below for ordering instructions.
Ordering By Telephone (Credit Card Only):
If you would like to place your credit card order by phone, call us toll-free at (888) 686.2552. Operators are available Monday -
9:00 am - 3:30 pm PST
WE WILL TEMPORARILY BE CLOSED ON FRIDAYS THROUGH APRIL 2013!
Order Processing Times
We will begin processing your order no later than the next business morning. Most of our items are in-stock and ready to ship. In-stock items will ship within approximately 1-2 business days.
Any orders placed after 1PM PST will not be processed until the next business day.
Please note that Go-Go Babyz
ships Monday - Friday (regular business days, no holidays).
Any order received after 1PM PST
, the day before a holiday, or the day before a holiday weekend will not be processed or shipped until the following Monday or regular business day.
** INCLUDING EXPEDITED ORDERS!
WE DO NOT SHIP ON WEEKENDS OR HOLIDAYS **
We accept MasterCard, Visa, American Express, and Discover.
Please include the entire credit card number, cardholder name, billing address and expiration date.
C.O.D. (Cash on Delivery):
Sorry, we do not accept C.O.D. orders.
All orders shipped to California will be charged a 9.25% sales tax. Shipping charges are not subject to taxes.
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