Customer Service

Ordering

Happy Holidays - We will be closed 11/21 - 11/26
Methods of Ordering


Online Secured Ordering:
We use the latest technology in credit card protection and encryption. If you feel more comfortable doing so, you may place your order by telephone. Read the sections below for ordering instructions.

Ordering By Telephone (Credit Card Only):
If you would like to place your credit card order by phone, call us toll-free at (888) 686.2552. Operators are available Monday - Thursday 9:00 am - 3:00 pm GMT

Order Processing Times
We will begin processing your order no later than the next business morning. Most of our items are in-stock and ready to ship. In-stock items will ship within approximately 1-2 business days. Any orders placed after 1PM GMT will not be processed until the next business day.


Please note that Go-Go Babyz ONLY ships Monday - Thursday (regular business days, no holidays). Any order received after 1PM GMT THURSDAY, the day before a holiday, or the day before a holiday weekend will not be processed or shipped until the following Monday or regular business day. ** INCLUDING EXPEDITED ORDERS! WE DO NOT SHIP ON WEEKENDS OR HOLIDAYS **

International Orders
We do ship international orders and try to use the most economical option possible. International orders are subject to taxes, duties and  various custom/broker fees depending on location and carrier -  and are the responsibility of the buying party.Any delivery refused due to taxes, duties and customs will not be refunded.

--We currently only ship To US & Canada through our website shipping via UPS/FedEx. If you live outside these countries we will process your order via phone or email and will ship your order via USPS - Canadian please call or email if you prefer USPS shipping. If you would like to place an international order please contact orders@gogobabyz.com or 888.686.2552

Payment Options

Credit Cards:
We accept MasterCard, Visa, American Express, and Discover.
Please include the entire credit card number, cardholder name, billing address and expiration date.

C.O.D. (Cash on Delivery):
Sorry, we do not accept C.O.D. orders.

Sales Tax:
All orders shipped to Idaho will be charged a 6% sales tax. Shipping charges are not subject to taxes. 

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