General
gogo Kidz Travelmate
Infant Cruizer
Urban Advantage Stroller
Sidekick
FAQ

My stroller seems to be pulling to one side

We have found there to be some instances of the stroller pulling to one side. If this situation arises, we suggest the following:
  1. Make sure that the brake bar has been inserted properly and locks on both sides of the frame.
  2. Make sure that the front wheel is fully seated into the fork.
  3. Make sure that both wheels are installed properly on the rear axle - they should click when installed all the way and stay on the axle when tugged.
  4. If the problem continues, please call our customer service and we will be happy to help you. 888.686.2552
  • At what age can a baby be placed in the Urban Advantage? Is it safe for infants?
  • How far can the seat back be raised?
  • Do you have a car seat that fits in the stroller?
  • Do you have a rain cover for the Urban Advantage?
  • Do you make a double stroller?
  • What is the child weight limit on the stroller?
  • What type of material is used in the construction of the Urban Advantage?
  • Can I wash the fabric?
  • Is the Urban Advantage a lightweight or heavyweight stroller?
  • What should I do if I need a part for my Go-Go Babyz product?
  • Can I jog with the Urban Advantage Stroller?
  • Can you attach a ride along to the stroller?
  • How can I look at the stroller to be sure it is what I want?
  • Does the canopy on the stroller fold all the way down?
  • The brake-bar on the Urban Advantage stroller seems tight. Is this normal?
  • Should the kickstand touch the ground?
  • Can the top flap be removed?
  • I cannot lock my stroller in the collapsed position
  • My stroller arrived and there is no strap for the infant seat?
  • My stroller seems to be pulling to one side
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